Update: Microsoft indicates that the issue is being addressed swiftly
Update[
Thus, it isn’t surprising that several Pure Xbox users have encountered a situation where their Microsoft Rewards accounts were banned (or “suspended”) without clear cause, as reports of this issue proliferated on social media.
In simpler terms, this appears to be a malfunction that will be corrected promptly, although Microsoft overall seems to not be operating at full capacity at this moment – we speculate that the Xbox team may not fully return until next Monday, for instance.
No matter when this gets resolved, you can take comfort in knowing that if you have been suspended from Microsoft Rewards in the past 24 hours, you are not alone – and you likely have not violated any of the stated rules!
Did this Microsoft Rewards issue impact you? Let us know in the comments section below.
Fraser serves as the News Editor at Pure Xbox, where he dedicates his time to covering the most intriguing stories in the world.