Restful Hill 2 GAME pre-pronounce prospects obtain copies, however for obnoxious model

GAME prospects who pre-ordered Restful Hill 2 and sat nervously able to peek if their copies would arrive at the moment are initiating to acquire their deliveries – however many seem to had been despatched the obnoxious model.

Speaking to Eurogamer, GAME pre-pronounce prospects grunt they’ve obtained the sport’s frequent model fairly then the pricier £65 model they paid for.

Some prospects grunt they’ve obtained a message from GAME informing them that their Steelbook will now arrive individually, despite the fact that there would possibly possibly be no estimate as to when. Others grunt they’ve not obtained this message.

“Hello Buyer,” the message reads. “Thanks for pre-ordering Silent Hill 2 with GAME! Sadly there was a delay together with your pre-order bonus Steelbook. We’re aiming to have this with you as quickly as potential and will likely be shipped individually to your Silent Hill 2 order. Thank for you purchasing at GAME.”

That’s on high of the weeks of downside over the truth GAME not reveals older pre-orders on its web state, and a month-long delays for varied sport deliveries, regardless of the chain collected taking cash for them.

The reality GAME prospects are unable to entry older pre-orders on-line plan they’re moreover unable to abolish talked about pre-orders and aquire a replica in different areas. Clients who spoke to Eurogamer talked about they’d requested GAME make stronger staff to abolish their pre-orders manually, however been educated they’d been unable to boost out so.

Definitely, GAME prospects utter Eurogamer they proceed to wrestle to acquire a straight decision – or any response in any respect – from the chain’s overworked make stronger staff. Eurogamer has thought of screenshots displaying contradictory and unclear replies to easy queries, and an lack of ability to retort what is going on all the way down to GAME’s pre-pronounce deliveries on the overall.

As Eurogamer beforehand reported, the draw back right here seems to compose with GAME switching over to methods owned by its guardian agency, Frasers Neighborhood, on the discontinue of August. This capability that, any pre-orders made on or earlier than Nineteenth August not present masks in prospects’ on-line accounts.

Head over to GAME’s social media fable on X and each submit from the chain is filled with replies from prospects desirous about their pre-orders. Many maintain begun sharing their experiences on reddit, in a protracted thread on the most important Restful Hill subreddit.